Reputation Management

Manage, monitor and improve your online reputation with your investor clients

Reputation Management

Manage, monitor and improve your online reputation with your investor clients

Power your online
reputation

Cultivating a positive online reputation is critical to the ongoing success of your business. In fact, 91% of consumers state that they would trust online reviews over personal recommendations – but your online reputation doesn’t just start and end with reviews.

Multiple factors can contribute to your business having a positive or negative reputation with investors online. These vary from your social media presence to how up-to-date your business listings may be, and each one is just as important as the last.

 

Our reputation management service is tailor-made to suit your requirements!

We take the time to understand exactly how your business works, and what it needs to level up your online reputation.

Feature breakdown

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Everything you need in one place

Our reputation management service gives you all the tools you need to take control of your online reputation in one place.

Features

Show up where people are looking

Improve your search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.

Hear what’s being said all over the web

Monitor when your business is mentioned in a variety of sources, including industry news sites, blogs and social networks. Monitor Google Q&A, and ask and answer questions right from the dashboard.

You vs. the competition

Examine how your business performs against the competition on search engines, in regards to review ratings, total reviews, and perform social comparisons.

Sentiment analysis

Machine Learning and AI analyse all customer reviews to show you what aspects of your business are praised or criticised. Turn these insights into strategies to improve.

All your reviews in one place

Compile reviews from dozens of sites to easily see what’s being said about your business online. Plus, use built-in review response suggestions to respond to reviews quickly, and customise your own!

Automated reports and alerts

Executive reports break down how your business is faring in online conversations and helps you understand what to do. Alerts are also sent every time new information is found.

What does it cost?

Option One (Price TBC)

*Free : 1 – 1 accounts
$5.00 per month : 2 – ∞ accountst

Free*

Available in
All countries

Option One (Price TBC)

Request feedback from multiple clients across platforms, access reporting, customise invitations and manage reports all under one roof.

$00.00

per month

Available in
All countries

FAQs

Customer reviews are important as they can be the difference between new customers purchasing from you or from your competitor. Statistics show that consumers look for businesses with an average rating of four stars or more.

Often, reviews that are three months or older will be considered out of date, therefore it is important to ensure that your customers are regularly leaving up to date, positive reviews.

You can send an unlimited number of email requests each day, however SMS requests are capped at 150. This is to ensure that your number does not get flagged as spam by service providers.

Yes, we can craft a review strategy whereby we select which sites will benefit the most from an increase in positive reviews. This can be updated when necessary.

Consumers appreciate it when their feedback is heard. By responding to negative reviews, you can demonstrate to future customers that you take a proactive approach to resolving potential issues.

We operate with a 24 hour window in which to make amendments before posting responses. If you wish to make a change to a suggested response, it must be done within this window.

We will need to manually claim/verify these listings first, and we may need additional information from you in order to do this.

All-in-one platform for business

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